Nutrisystem

3123 Nutrisystem Consumer Reviews and Complaints


I think my first shipment should arrive just before Christmas, so think I will get started right after the holiday. Food was extremely poorly packed, melted and opened packaging. I specifically requested no chocolate. There is a ton of variety, the meals are quick and easy to make, and they even have frozen options that take the quality up another notch. The weight has caused heart problems, and leg swelling, which I could not correct. I'm also a workaholic which means that previous diets I tried had, what I feel was, a significant impact on my lifestyle.


I had a lot more weight to lose then; now when I sign up, I usually use it for a month, maybe two at the most. To lock in the auto delivery deal, you have to commit to two months, so if you hit your weight loss goals after month 1, I recommend switching your order to just the Turbo Shakes — that will ensure you lock in the most savings, and also helps to keep you on track once you start transitioning off the program.

As I have said before, you have to be committed to the program to get results, but as long as you follow their plan you will lose weight! Anyways, best of luck and please let us know how it goes: Thanks for sharing your story. Drinking over ounces and eating tons of leafy greens. I did NS about 4 years ago lost almost This past July was told my chloerstral and blood pressure was too high for 28 year old.

So black Friday I ordered when prices decreased. Hi Amanda — Thanks for visiting and reading my story. Hope it goes as well this time around. Thanks for sharing your superb review. You have a lot of good info here.

I am looking for a diet to try just after the new year, and this might be the one. Either way, appreciate all of the details you shared. Thanks, just what I was looking for. I have about 20 pounds to lose — is this doable in a month or two? Hi Sam — Thanks for the positive feedback. Losing 20 pounds is definitely doable with Nutrisystem, but I would budget at least two months.

I signed up for Nutrisystem this week, and I am really hoping that I have the same results. I think my first shipment should arrive just before Christmas, so think I will get started right after the holiday.

Thanks so much for the review — definitely gives me hope! Hi Kris — congrats on signing up — while results will vary for everyone, I truly believe that you will lose a lot of weight if you follow the program — so stick with it, and let us know how it goes.

They try to rip you off when quit their auto delivery program. Very very unpleasant people to deal with. They shipped me stuff 3 days after I had already cancelled and had a confirmation number stating I cancelled. They refused to turn the shipment around or to take it back and are trying to create some kind of lie that I created a 2nd account in November and they only cancelled one account.

The only thing I did in November was update my credit card expiration date which I regret. If I guaranteed no more shipments are coming to my name or my address that should be the end of the story, not with them! I am fighting them through my credit card company but please be aware of whatever traps they have in store for any of you. Hi Troy — Sorry to hear that that was your experience. It was actually a customer service rep who told me I could switch from the meal delivery to just the Turbo Shakes after my first month on the program to lock in the auto-delivery savings without having to commit to another month of food.

In any case, I hope you are able to get things resolved! I started the program today, January 1st. My resolution is to feel better about myself, but do it in a healthy way that had structure. How much and when I should be eating vegetables, and ideas on what to eat if you have to attend a social function or business based meeting that involves food. Thanks for posting a well written, and information overview of this program.

I have three questions and maybe one is a question for a NS counselor… 1. Or can tomatoes, cukes, etc. Also, plain or with some sort of dressing? How many turbo shakes can you have per week… and when can they be consumed? Thanks in advance …. Hi Tami — Thanks for stopping by and taking the time to comment!

I always add extra veggies to my greens and have found the only thing you really need to watch out for is the salad dressing. But for me, cucumbers, tomatoes, etc. I usually have my TurboShake midday — around 2: That said, I would definitely suggest using the Nutrisystem counseling service for full clarification, though — especially for questions 2 and 3. Best of luck if you decide to try the full program! I wanted to say that this article is nicely written and included almost all the vital info I needed.

Thanks for the review. I second your recommendation for Nutrisystem. Their service helped me significantly a few years ago. Hoping for the same results! Hi Maria — thanks for commenting! Hope it goes well again if you decide to give it another try. Have you found that Nutrisystem is a good way for keeping the weight off over the long term?

How long do you really have to be on Nutrisystem before you starting seeing results? Just finished month 1 and lost about 9 pounds! This post could not be written any better! Reading this post reminds me of my good old room mate! He was always trying new weight loss products. I will forward this page to him. Fairly certain he will have a good read. Thank you for sharing!

I just read this well written post. I have a handicapped daughter who has gained so much weight. We have tried everything with very little success. After taking to her doctors we decided to give NS a try. She started the program on February 16, She is loving the food and the program. She has already dropped three pounds. Her beginning weight was So she has a long way to go. But the support and your post will definitely help her obtain her goals for healthier lifestyle.

We will keep you informed on her progress. Thank you so much. Hi Shirley — What an inspirational story — really hoping she has success! Thanks for keeping us posted, and wishing your daughter all the best. I suppose its ok to use some of your ideas!! I have been on Nutrisystem for about 5 weeks now. I lost 15 pounds the first month and have been following it to a T.

The food tastes fine and it is very easy to just grab something pop it in the microwave if necessary and go. I have been using My Fitness Pal to track my food and am eating about calories a day. The first week was really tough and I had a hard time, but I stuck to it. Now I m satisfied and use to it. Planning on finishing up the second month and then on the 3rd month working in more home cooked meals and tracking to stay at the same calorie level.

Then will switch over to the auto ship of Turbo shakes for my 4th month. I have about 40 pounds to lose and feel like I am making some good headway with the Nutrisystem plan. Good job on the review, very well written. Wow, nice job Carolyn!

Thanks for sharing your story, and best of luck with the rest of your diet. I was very happy to find this website. Just wanted to thank for your time for this wonderful read, and inspirational review!!

Hi Kelly — sorry to hear that! Have you tried connecting with the Nutrisystem counseling service? We had to take Nutrisystem program for 8 weeks because we got it at a discount thru our insurance company. My goal was to loose 30 lbs. At the end of the 8 weeks I had lost only 3 lbs. We did not care for the cardboard like food and did not get anywhere close to our goals. This program obviously works for lots of folks, but not for us. We did go to the Naturally Slim program and in 8 weeks I lost Naturally Slim is based on not what you eat but when and how you eat and you eat your own real food and got real results.

We will stay with our new habits learned with Naturally Slim and will not have any good words from our Nutrisystem experience.

Hi John — thanks for sharing your experience. Thanks so much for sharing your story. It was encouraging and helpful. I am only on my second day of Lean 13 and after comparing the Turbo Shakes with the protein powder I was using before, I noticed that mine was lower in calories, fat, sugar, and carbs and higher in protein by quite a lot.

Thanks again for your review! Hi Peggy — I think you should be fine using your own protein shake. Just to be safe you may want to talk to a Nutrisystem counselor, and they can let you know for sure.

The biggest issue would probably be the calorie count of your shake vs. Best of luck with your two weeks. I made some raspberry coffee and chilled it.

Thought that might be a nice tip for someone else. Just finished day 1 of the Turbo Takeoff… I was down 2 lbs this morning!!! The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate. Maybe training is advisable for people helping people to order food. Thank you very much. We are so happy that Rachel was able to help you get started on the program.

We are sorry that you received so much chocolate after requesting no chocolate. We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund.

This is very upsetting and seems to me to be a bit fraudulent. Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order. I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds. The frozen food is amazing, and I was never hungry or felt deprived. The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived.

Thank you for the kind words and keep up the awesome work! Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response. I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick. This is not in regards to Kim in returns.

Kim was helpful and very nice to me. Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence. It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim.

We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon. I had a question about my food. Chat with your counselor.

Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week.

Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you. The quality of food was pretty good with several options to choose from. Unfortunately when they were out of stock they substituted other food! Changing your plan such as delivery frequency was very difficult and why I left. Thank you for the feedback. We are sorry that you left for those reason.

We will be reaching out to get further information. Have a good one! Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment. Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me.

Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote.

It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow. This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer.

We sincerely apologize for your experience. We certainly do not want a long-time member to feel such a way. We will be investigating this and reaching out soon. I have had a couple questions for your people there and I emailed them for a answer. First reply was very fast, second was a bit slower but they explained to me the reason why. I have been very satisfied with everything from Nutrisystem!!!

Thank you for your patience and understanding. We are happy to hear you got the answers you needed. We wish you the best of luck on the program!

This is the 2nd time I've been on the NutriSystem plan. First time was a hit. Lost almost all my weight and kept it off for over a year. Just a little more weight to lose so I ordered again for 2 months. First shipment arrived on time and the food was terrific. Second shipment has the frozen food arrive a couple days late. The 2nd shipment of non frozen food is still not here after being over a week, now almost a week and a half late.

How am I to stay on the regiment with half the menu missing for over a week? My assistant called NS as she ordered for me and asked for help—reimbursement— compensation of some sort.

The reply from Nutri system? I even referred you to my sister and brother in law— who both signed up. We apologize that your 2nd order took longer than expected to get to you. We completely understand how this can throw someone off. We will be looking into this and reaching out. I sincerely appreciate all the help that Sheila offered. I won't hesitate to contact your Team Rep should I have other questions.

See three emails I've previously sent. You don't honor your own company's policies. Food was extremely poorly packed, melted and opened packaging.

We are sorry that you had such a poor experience with us. We will be taking a look at your account and reaching out shortly. Customers can benefit from an online health tracking platform and individualized counseling from dieticians and weight loss coaches. Nutrisystem offers separate plans for men and women, with different options and price points customized to your weight loss goals.

With meals containing 12 grams or less of sugar, Nutrisystem takes the guesswork out of choosing optimal low-glycemic foods to stabilize blood sugar -- which could be good for people with any degree of insulin resistance. Any busy person who does not have time to prepare their own meals would benefit from having frozen and other pre-packaged meals and snacks delivered to their home.

Nutrisystem will ship all the food you need to your doorstep, with free shipping included. You can also find their products on QVC, at Costco and at several major grocers and mass retailers like Kroger and Walmart.

Transition and maintenance plan: This program provides long-term fat loss success rather than just focusing on initial weight loss, which is important for those who need to establish lifelong healthy habits. While all of the meals offered by Nutrisystem are designed to comply with the USDA's recommendations for a nutritious diet, those who want to stick to a vegetarian diet can especially benefit from Nutrisystem. You can avoid all animal products and still lose weight with Nutrisystem, with over 90 vegetarian options.

Many people fail at diets because their bodies crave snacks to maintain their blood sugar levels throughout the day. Because Nutrisystem allows 6 meals a day, you can avoid a dip in your blood sugar that could lead to cravings.

By eating smaller portions, you can eat more frequently and still reach your weight loss goals. Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations. To see why, sign up below! Be in the know Get trending consumer news and recalls.

Thanks Keep an eye on your inbox, the lastest consumer news is on it's way! This review is featured by Nutrisystem. March 11, An active athlete 21 years a collegiate soccer referee , 13 years ago I contacted Parkinson's Disease. March 12, Nutrisystem response. Hello Willis, Thank you so much for your review and sharing your story. March 9, Tomorrow is my last day on turbo take off. March 11, Nutrisystem response. Hello Lori, Thank you so much for your review. We will be sure to let his supervisor know what a great job he did on your phone call.

Hi Karen, Thanks so much for sharing your review with us today. Hope you have a great day! The Nutrisystem Consumer Experience Team. Page 1 Reviews 1 - Not sure how to choose?

Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. Let us know if you need any help! Hi Pete — the frozen food is an additional charge, but can be included in your 4-week order or as an ala carte item. Many are on a fixed income and I am one of them … an older woman, a widow, and on a very fixed income. With the profit your company surely must realize, might you consider offering your program free to a few deserving people men and women who would benefit from it as well?

Just something you might consider … it just might be of benefit to your company in another way … good will! The Costco purchased gift cards can definitely be used and there is a space at checkout to put them in. You will just have to make sure you put the gift card in a few days before the processing date for additional deliveries.

I just went through this whole process and received my order today. Thanks for the very thorough cost information. Helped make my decision a lot easier. I agree, too, the frozen meals are definitely a nice bonus — especially the desserts! There are some costs with buying your own fruits or vegetables to consider too, but overall it seems fairly affordable. Anyways, thanks for the detailed pricing breakdown, really appreciate it. Is it organic or are there a lot of preservatives in It. Hi Isabel — Thanks for visiting.

Hi Arlene — Thanks for visiting. I have always found it to be very easy to opt out. As long as you stay on the program for at least two months, you should be able to cancel without paying any type of penalty if you need to cancel after month 1 I mention one way to avoid the penalty in the review above , and customer service has always been very easy to deal with when I have needed to call them.

I live in Ottawa Ontario Canada. Where in Canada can I join. Are the costs of the meals increased to take in the difference between the American and Canadian do. Also what about duty and taxes, as well as shipping fees. I am a woman ,77 yrs old and need to lose at least 25 lbs. Please try to enlighten me. Thank you very much for your assistance. What exactly is in the Turbo Shakes? Are the ingredients identified on the package? Best of luck — Norm.

Hi Obie — I added a picture of the nutrition fact label on our Nutrisystem Shake page. I have limited freezer space and feel that the frozen foods would be the way for me to start and continue a controlled size appropriate diet. Does anyone offer three or four shipments monthly?

If you get the Basic plan none of the foods are frozen, so that may be another option you could consider. Diet-to-Go has a weekly shipment option — we have a review about them here: Hope that helps — NS. I have used your plan several years ago and did loose weight, but have gained some back.

I am 81 yrs old and on a fixed income now. Having to buy extra food is not feasible me. Any suggestions how I can use your plan without extra purchases? Notify me of new posts by email. Leave this field empty. Happy to help Tod…Thanks for reading! I adore this site — its so usefull and helpful! Thanks, glad you find it helpful! Great, detailed price breakdown. Thanks for taking the time to put this together. Thanks for taking the time to comment, Mario. Happy to hear you found our information useful!

I like it when individuals get together and share opinions.