Submit review Don't show this popup. In Core plan, you can choose your own food and you also have free access to dietitians and counselors. The company features individualized counseling…. Shredz Has verified representatives. I asked to move up my delivery date… well your company failed us!!!! As a new customer that is very dissatisfied with Nutrisystem messing up my order that I paid extra for.
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Nutrisystem is ranked 19 out of in Weight Loss, Diets and Training category. Contact Nutrisystem Customer Service: Fort Washington, Pennsylvania Top 5 Dislikes about Nutrisystem Poor customer service, Cancellation policy, Price, Deceptive marketing and subsitutions, Unable to cancel plan easily without penalty. Summary NutriSystem , Inc. Compare Nutrisystem to i Nutrimost Has verified representatives. Weight Watchers 35 reviews.
The Camp Transformation Center reviews. Roca Labs reviews. Shredz Has verified representatives. The NutriSystem diet program is low in carbohydrates and rich in protein. Food at NutriSystem tastes good.
In addition, to make it even tastier, you can add your choice of cereals and muffins, as well as oatmeal to the meals. When you are dieting with NutriSystem, it will never make you feel that you are under weight-loss diet program. Other than breakfast, lunch and dinner, the company is offering desserts, snacks and shakes as well. All in all, almost all the food items offered in the diet program are tasty and the existing customers of the program are very happy with the taste.
Cost of the diet program depends on the chosen menu and diet plan. Initially, you may find it high. However, when you cross-check it by calculating your overall expenditure on your grocery items, time saved in shopping, preparation and other things, the cost is pretty reasonable. Existing customers of the program are very happy with the diet program cost, and most of them say that the convenience, taste and results associated with the program are worth the price paid.
It is very effective and you will start seeing the results in the first week itself. The diet program has assisted millions of individuals in losing and controlling their weight; in addition, it has even improved their health and fitness too. I also called QVC and complained that they should remove her from advertising your product. I cannot buy from someone who aligns themselves with Trump. He and his administration stand for everything that is bad in our country…..
Wow, whatever happened to freedom of choice? Is Marie Osmond the only person that eats NutriSystem, because we are all pretty much sick of seeing that conceited face and the mirror that you so conveniently placed so we could see her butt. Surely there must be another celebrity you could use. I joined via phone after hearing the TV commercial about the guaranteed Fast 5 program and the rest of the 35 day program.
I did not consult the web site before signing up. The sales person did not say anything about being obligated to a second shipment and did NOT inform me that I must call back within 14 days of receipt not 14 days on the diet if I was not satisfied.
I did the Fast 5 and continued on with the program. The food was marginal and some was almost inedible. But I carried on. I did not lose any more weight but did begin to put fat on my belly over the 15 days of the diets. It was definitely not working and I was definitely NOT satisfied. I called the a counselor and he wanted to put me on a calorie diet and told me that I was obligated to a 2nd month of food.
I said NO and demanded my money back and refused to allow a 2nd shipment. We argued for quite some time. I told him I had never been informed of being committed to a 2nd shipment and that I had never been told that the satisfaction guarantee only was good for first 14 days after shipment. I wanted a full refund.
Again, I had never gone to the website. He then transferred me to someone that agreed to a refund for the remaining food. I told him that I wanted a full refund. The next day I returned 20 days of food via UPS at my own expense. I am not satisfied because I did not lose weight and put on belly fat. I am not satisfied because the food was full of carbs and salt.
I am not satisfied because most of the food was marginal at best and some things like the risotto were inedible. I am not satisfied because I was misled by the television commercial. I followed the program, but it did not work. Iam very unhappy with this diet.. Which caused me to have alot of headaches and dizziness. So I called for my refund back..
I will take this further.. I am sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers.
Please contact me so I can look into this matter and will provide you with a resolution as quickly as possible. I have been a member for over a year but would like to cancel my account!
I can not believe that one of your representatives called me on Easter Day afternoon! This is the most precious holiday for me and do not approve of your tactics! Please remove me from your list and do not call me again!
I just wanted to let you a know of a success story that you should know about. My wife joined Nutrisystem in She did the plan and maintenance program. In my wife weight lbs and lost almost lbs. Now in she still weighs lbs. I just wanted to thank you because of the system you changed her life. I have never felt the need to write a company because of bad service, because I have never felt more insulted and upset about how I was treated.
I called yesterday to place an order for my husband and I. This is our third time being on the program. It has successfully worked out for us in the past and we decided to get on the program once again. When I called yesterday I spoke to a counselor who informed me of current pricing and promotions. I explained to her i was pretty familiar with the programs and I was not interested in the current fast 5 program. I just wanted to order the select program for my husband and I.
She mentioned there would be a discount for both of us being on the program and a discount for us not selecting the Fast 5 program. I told her I would call back today to complete my order and she told me everything we discussed would be noted in the system. This evening I called to complete my order. This time a different agent answered.
I was shocked to hear the gentlemen give me a completely different price than quoted. I was very specific with him as to what was offered to me the day before. How it was a discounted rate for the first two months.
He then proceeded to take 15 minutes to figure how what discounts the other agent offered me, then after being unsuccessful he said I would have to pay the higher price. I stressed again to him the discussion I had just yesterday and the pricing that was offered to me. He told me it was not true that the counselor would have been fired if she offered me such a discount.
I told him that was unfair and I asked to speak to a supervisor. He proceeded to place me on hold for several minutes. Then tells me that he and his supervisor were going to go listen to my phone call that I had with the other agent yesterday. I could not believe it. I felt like he was calling me a liar. He said he had to call me back as the phone call I had with the other agent was 22 minutes.
He said that the other agent gave me the pricing for the core program and not the select program which is what I requested. I told him he obviously did not listen to the call because I specifically discussed how I preferred the frozen foods and we discussed the select program.
I ask for a third time to speak to the supervisor. At this point I had been hold for several minutes and this whole process of them calling me back and placing me on hold had been an hour.
I told him I was upset , he made me feel like a liar and the how rude and unprofessional his supervisor was because I requested to speak to him 3 times and he never came on the phone. I am absolutely insulted and beyond angry with the level of service that represents your company.
It is a appalling. Calling and talking about weight loss is already a sensitive issue, but then having someone insult you by making you feel like your a liar and being rude is beyond upsetting. I just got a phone call right now from the Supervisor. He magically appeared and tells me that he apologizes because he did not listen to the phone call with me and the other agent.
So I guess I was lied to. He also said he was not at his desk the whole time, but after reviewing my records I was correct. The first agent I spoke to the day before clearly put in the notes the discounts I mentioned. He said he was sorry initially he was just going off of what the current agent said and he never really read the notes in the file or listened fully to the conversation. WOW that is a supervisor! I would think it would be common sense to check a clients file before assuming they are wrong.
But with people working for you who are as unprofessional as the representative and supervisor I dealt with tonight I would be mortified for them to experience what I did. I am so upset, offended and really disappointed. I was insulted, lied to and treated unprofessionally. I was really looking forward to getting back on the program and ordering my food tonight.
I just could not deal with those two. It is still unbelievable to me. I thought it would be nice to bring to your attention the situation of your normal lower middle class individual. I have never thought of myself as obese — I am app. My typical daily meal would be a yogurt or eggs, oatmeal or cottage cheese — as it has been for years. I only make 23, a year and am the sole support for two teenage boys. I do not have money for food shopping — we shop once every four months.
We do not buy high end items. It would run me app a month — which is quite close to my weekly pay. This would apply to every diet system — not just yours. So having celebrity spokespeople does not help your sales for a great part of this country.
All of your spokes people can more than afford your diet plan. Most of us have a hard time believing any of them actually have to pay for your product.
Mentally it is just simply not fair. Using a celebrity screams out to the consumer high price.